Disruption has been shaking up Professional Services for years, starting well before the COVID-19 pandemic. From changing client expectations, to increasing competition, to evolving business models, firms have had to adapt to stay in business. That continues to be the case as they face new ways of working, emerging technologies and pressure to innovate quickly.

The shifting landscape cascades down to talent, requiring changes in approaches to recruiting and hiring workers. To succeed, Professional Services firms — which have always centered on
people — must embrace agility and automation, and prioritize delivering human experiences. That involves treating Talent Lifecycle Management holistically to address skills gaps and hire from within.

Learn more in our latest white paper.