How Can You Build Resilience With A Listening Culture? Becky Cantieri, Momentive
This episode features an interview with Becky Cantieri, CPO at Momentive. Becky joined Momentive in 2011 and, as the Chief People Officer, drives the company’s candidate and employee experience. Previously, she spent over 11 years at Yahoo in various HR leadership roles.
Becky discusses tackling challenges with resilience, how to maintain transparency after a company goes public, and why empathy is integral to a work-from-home culture.
“Naturally we are a survey platform and we use [that] not only to measure employee engagement, but to ask our employees’ opinion on everything from how are they doing in the early days of the pandemic, to how we structure our benefits, perks, et cetera, when we are working within a more constrained financial envelope for the year. So on a wide range of topics, we ask for their opinion, listen to what’s most important to them, what they value, [and] where they’re willing to accept trade offs given the challenges that the business may be having.” Becky Cantieri, Momentive
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Talking points
- An introduction to Momentive
- The challenges of going public
- The biggest lessons learned through listening
- Flexibility, and “filling our cups” with meaningful experiences
- A new approach to performance reviews
- Curiosity as the key
- Belonging and inclusion
- Managing through leaders
- Hopes for the future of transparency
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