Task Intelligence: A New Era Of Workforce Planning Powered By AI

Erinn Tarpey

Workforce planning is under pressure – from every direction. Automation is evolving faster than headcount models. Skills needs are shifting faster than frameworks can keep up. Business leaders are being asked to reduce costs, redeploy talent, and prepare for an uncertain future – all at once.

But most organizations are still planning around roles and skills. And those two dimensions, while useful, no longer give a complete picture of what’s happening on the ground – or how to respond.

To move faster, with more precision, we need to understand work at a deeper level: the task level.

That’s what we explored in our recent webinar: Task Intelligence in Action – Workforce Planning Powered by AI: how task-level insights can reshape the way you plan, model, and act on workforce change, with practical examples and live technology.

Why Workforce Planning Needs A Refresh 🧼

For years, workforce planning has focused on jobs and skills – how many people are needed in a role, and what skills those people should have. But neither gives us the clarity to answer fundamental questions like:

What work is actually being done across the business?
Which tasks could be automated or reallocated?
Where are we over- or under-resourced at the task level?

As AI and automation reshape the nature of work, these questions are becoming urgent. Roles are being unbundled, skills are evolving, and tasks are being redistributed between humans and machines.

And to lead through this change, we need a new level of insight.

What Is Task Intelligence? 🤨

Skills tell us what people are capable of: what it takes to perform in a role. But in today’s ever-changing world of AI and automation, skills alone aren’t enough (AI doesn’t “perform skills”). We need a clearer view of the work to be done.

That’s where Task Intelligence comes in. Task Intelligence is the ability to understand, analyze, and plan work at the level of discrete tasks: the concrete activities employees perform. Tasks reveal how work actually flows through an organization: how often it happens, how much effort it takes, where duplications occur, and what’s ripe for automation. They provide the operational context that skills alone can’t.

This task-level insight enables organizations to:

See clearly how work flows through teams and departments
Identify which tasks are best suited for automation or redeployment
Simulate how workforce changes affect operational capabilities and costs
Align talent strategies precisely with business needs at a granular level

In short, tasks define purpose and skills enable execution. And when you can see both, you can make smarter, faster decisions about where to invest, who to redeploy, and how to build a more efficient, future-ready workforce.

How AI Enables Task Intelligence At Scale 📈

Mapping tasks manually across an organization would be impractical, if not impossible. The sheer volume and complexity of job descriptions, employee and candidate data, and organizational structures overwhelm traditional methods. And, of course, the insights would quickly go out of date.

Artificial Intelligence changes the game. Beamery’s AI, for example, can analyze unstructured data like job descriptions and resumes to extract detailed task-level insights – all without demanding exhaustive manual input.

And this isn’t a one-off mapping exercise. The system continuously ingests and learns from new data across your HR systems and the labor market.

This AI-driven process generates a living framework of roles, tasks, and skills that reflects how your organization truly operates, and a comprehensive view of capabilities and gaps.

Crucially, AI also enables scenario modeling:

What if we automate these specific tasks?
Where do we have skill gaps that could impact business continuity?
How do we redeploy talent more effectively?

This makes workforce planning a proactive strategic tool rather than a retrospective exercise – positioning companies for growth while helping them reduce costs.

How It Works 💡

Our recent webinar, Task Intelligence in Action: Workforce Planning Powered by AI, walks through how this approach works in practice. The session demonstrates:

How AI transforms unstructured job and workforce data into a structured, task-centric model
Scenario modeling, to forecast and prepare for workforce disruptions
Integration of task-level insights with HR systems to translate plans into action

If you’re grappling with the complexity of workforce transformation, this webinar offers a practical, forward-looking perspective on how to make smarter talent decisions, faster.

Why This Matters For CHROs & CEOs 🚀

Leaders know that workforce agility is a competitive advantage – but agility requires clarity and speed. Task Intelligence equips leaders with the granular insight needed to: